Our company complies with the General Data Protection Regulation (Regulation (EU) 2016/679, GDPR), Law 4624/2019 (the Greek law implementing the GDPR) and the other provisions of the applicable European and Greek legislation on the protection of personal data.
Data controller
The data controller is the company Afoi Arapatsakou-V. Papoutsis O.E. (Good Vapes). For any matter relating to the processing of your personal data you can contact us through the contact form on the website or at the support email.
Data collected
The personal details collected on the website are as follows and relate to the registration of the visitor as a user of www.goodvapes.gr:
First name and surname, delivery address, postal code, contact telephone number, email address.
Optional (particularly in the case of a legal entity or professionals): tax registration number, competent tax office (D.O.Y.), line of business or profession.
Purposes and legal basis of processing
Performance of the sales contract and dispatch of your orders (Article 6(1)(b) GDPR).
Compliance with legal obligations, such as the issuing of tax documents (Article 6(1)(c) GDPR).
Sending of newsletters and promotional messages, provided that you have given your consent (Article 6(1)(a) GDPR). Consent may be withdrawn at any time.
Customer service and communication on matters concerning your account or order.
Data retention period
Your data is kept for as long as is necessary to fulfil the purposes of processing. In particular, data relating to orders and tax documents is kept for at least ten (10) years, in accordance with tax provisions. Data used for sending newsletters is kept until you withdraw your consent.
User rights
Under the GDPR, you have the following rights with regard to your personal data:
Right of access to your data.
Right to rectification of inaccurate or incomplete data.
Right to erasure (right to be forgotten).
Right to restriction of processing.
Right to portability of your data to another data controller.
Right to object to processing.
Right to withdraw your consent at any time, without affecting the lawfulness of processing carried out before the withdrawal.
Right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).
Disclosure of data to third parties
Our company safeguards the personal nature of the user's details and does not transfer them to third parties (natural or legal persons), with the exception of relevant provisions of the law and disclosure to the competent authorities. Data may be disclosed to processors acting on our behalf (e.g. courier companies for the delivery of orders, payment service providers, hosting providers), solely for the purposes of processing and with appropriate safeguards.
Data security and third-party websites
Users of www.goodvapes.gr have the inalienable right at any time to change their details, to verify their accuracy and to delete their personal records.
Verifying the details entered by users is not an obligation of our company. In the event that false details are submitted, our company bears no liability and retains the option of deleting the customer and terminating their cooperation with the website www.goodvapes.gr.
The website www.goodvapes.gr may include links to other websites, which are not controlled by our company but by third parties (natural or legal persons). The company bears no responsibility and in no case guarantees the content and the personal data protection policy of other websites linked to the website through links.
Newsletters and communication
For the registration of a visitor or user to the mailing lists of the newsletters of www.goodvapes.gr, the email address is requested, based on their explicit consent.
The company may use the personal details (including the email address) that the user has voluntarily disclosed to it, for informational purposes and for matters concerning the services provided by www.goodvapes.gr. If the user does not wish this, they can be removed from the mailing list of www.goodvapes.gr at any time. This option applies only to promotional mail, since there may be a need for essential communication on matters concerning the account or the order and the proper operation of www.goodvapes.gr.
All of the above details are not disclosed to third parties and are in no way made public or become, in any way whatsoever, the subject of financial, commercial or any other kind of exploitation by third parties. These details are used only to the extent deemed absolutely necessary for the fulfilment of the terms and obligations of the individual services provided by www.goodvapes.gr and for improving the level of the commercial and informational services offered.
Preferences regarding communication matters can be changed according to the user's wishes.
Intellectual property
The website www.goodvapes.gr includes content that is the intellectual property of our company, which is also the administrator of the website, as well as of third-party partners and bodies for which it has obtained the relevant licence of use.
These copyrights are protected by the relevant provisions of Greek and European law and of the related international conventions. The content of the website www.goodvapes.gr includes, without limitation, products, texts, images, designs, graphics, videos, software applications and services provided, as well as logos, company names, trademarks and distinctive features included on the website and belonging to the company and/or to the persons named as owners of the relevant rights on the website, all of which are protected in accordance with the applicable legislation on industrial and intellectual property.
All registered trademarks and/or names shown or mentioned on www.goodvapes.gr are acknowledged as the property of their respective owners.
Cookies
www.goodvapes.gr uses cookies.
Session: Session cookies are stored on the user's computer or electronic device during the visit to www.goodvapes.gr and are deleted when the user leaves.
Persistent: Persistent cookies are stored on the user's computer or electronic device for a long period, until they are deleted by the user.
Third-party: The website does not currently use third-party cookies (statistics or advertising) and loads its fonts from our own server. If such cookies are added in the future, they will be installed only with your explicit consent through the relevant message (cookie banner).
All browsers provide options for managing cookies. These options vary depending on the browser each user uses: it may allow or block the installation of cookies, or delete existing cookies. If the user chooses to disable the use of cookies on www.goodvapes.gr, the functionality of the website may be reduced.
Search
We only use the cookies that are strictly necessary for the shop to work (basket, login). We do not use advertising or tracking cookies.
